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    Where is my order?

    Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

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We believe in delivering excellent customer service, and will do everything possible to satisfy our customers. If you have any questions, comments or suggestions, feel free to contact us
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